Frequently Asked Questions



I don't have a log-in or password. How do I get one?
If you are a current DMS customer, but have not yet registered for your dmspharma.com log-in ID and password, please contact us or your customer service representative for assistance. Once we have validated your account information, you will be issued a user log-in ID and password via e-mail, fax or telephone.
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I forgot my password. Whom do I contact to reset my password?
If you should experience any problems with your user & password information, please call the DMS Customer Service, contact us via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it., or use our Feedback Form.
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How do I find out what products and services you offer?
If you already have an active log-in, simply visit our secured online ordering website. Otherwise, contact us.
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Is your website easy to use?
Yes, our website was designed to help our customers efficiently search, view and order products or services. It is designed much like our product catalog, simply search for the product, make your selection then confirm your order, it's that easy!
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How will I know when my account is active?
You will be contacted by a customer service representative or account specialist who will validate your user profile information and activate your account.
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